Quality Policy

ABM promotes a culture of quality, accordingly with its Mission, Vision and Values, involving all levels of the institution and aiming to the best interest of Citizens and of the Administration.

It is our commitment:

• To ensure the best security conditions, conservation and integrity of the all documentary and bibliographic heritage entrusted to ABM.
• To ensure the quality of the technical treatment provided, access and dissemination of documents, through appropriate and innovative specialized methods.
• To ensure compliance with legal requirements applicable to all activities of the institution, as well as with the commitments assumed in official contracts and other partnerships.
• To promote the continuous improvement of the services provided, by maintaining high skilled employees, improving material resources, conducting strategic planning, ongoing monitoring of its quality management procedures, and conducting an appropriate evaluation and intervention.

ABM, November 27, 2017